App / Changing Devices

Do I need to do anything if I change my device? (Using carrier billing/changing carriers)

Your payment information will not be carried over, and your membership will be automatically terminated on the update date of the change.
* For contract changes between Softbank, Y!mobile, and LINEMO, the monthly service will not be canceled.

To continue using the service with the remaining subscription period, you must re-register under the following conditions:

- Make a payment for a subscription ticket within 24 hours of the expiration date
- Use the same account (＝Plus member ID/email address)

You can restore previously received messages by logging in with the same Plus member ID (or email address).
≫ Q. Can received messages be restored?

Other【 App / Changing Devices 】Questions

• Q.
  [iPhone] I get an error and can't start the app.
• Q.
  [Android] I get an error and can't start the app.
• Q.
  Can I transfer my subscription to a different Plus member ID?
• Q.
  Do I need to take any steps if I change devices? (For credit card users)
• Q.
  Do I need to do anything if I switch to a new device? (For those using direct carrier billing and keeping the same mobile carrier)
• Q.
  Do I need to do anything if I change my device? (Using app store billing)

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