Statement in Accordance with the Act on Specified Commercial Transactions
- Operating Company
- Dear U plus, Inc.
- Representative of the Operating Company
- Representative Director: Ryo Yamauchi
- Address
- 3-12-18 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan
- Sales Agent
- Fanplus, Inc.
3-12-18 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan
Representative Director: Motoshi Sato - Contact Information
-
Phone: 03-6419-5126
Contact Us Here
Please note that we do not accept inquiries by phone regarding business dealings or services. - Sales Price
-
Monthly Fee: ¥550 (tax included) / per month
Unless you complete the cancellation procedure for automatic renewal, the same amount will be automatically charged on the monthly billing date.
For details, please refer to the "Service Period” section. - Additional Fees
- Packet communication fees may apply.
- Payment Methods
-
• Credit Card Payment
• d Payment
• au Simple Payment
• SoftBank Collective Payment, Y!mobile Collective Payment - Payment Timing
-
[For Artist Pass Purchases]
・ Credit Card and Mobile Carrier Payments
Payment will be processed upon completing the purchase procedure.
[For Continuation (Automatic Renewal)]
・ Credit Card and Mobile Carrier Payments
Payment terms follow the policies set by each credit card company and mobile carrier. - Service Period
-
The service period is one month from the start date of the subscription.
Afterward, the subscription will automatically renew on the same date each month, with the service period extending one month from the renewal date.
Example:
If the subscription starts on January 21, the subscription period ends on February 20 (the day before the next renewal date).
The next period will be from February 21 to March 20, and so on.
Unless a cancellation procedure is completed, the subscription will automatically continue. - Service Period
- The service becomes available immediately upon completion of the payment procedure.
- Cancellation Policy
- Due to the nature of the product, cancellations or refunds initiated by the customer after purchase will not be accepted under any circumstances, unless the artist does not send a message for 30 days or more.
- Cancellation Procedure for Automatic Renewal
- You can cancel your subscription at any time. You can do this by clicking on Check/cancel tickets purchased on the Web on your account page after logging in.
- Other Notes
- For any matters not specified in this statement, please refer to the Terms of Use.