The bubble for JAPAN Terms of Service (hereinafter, “the Terms”) define the terms for provision of [bubble for JAPAN] services (hereinafter, “the Service,” as defined in Article 1 Section 1) provided by Dear U plus, Inc. (hereinafter, “the Company), as well as the rights relationship between the Company and users.
When accessing the Service, please read the Terms in full before agreeing to the Terms.

Article 1 (Definitions)

The terminology used in the Terms is defined as follows.

• (1) “The Service” refers to [bubble for JAPAN], which is managed and operated by the Company.
• (2) “The App” refers to the application the Company distributes on the App Store to provide the Service.
• (3) “The Website” refers to websites the Company manages and operates, including the website at the domain [bubbleforjapan.com] (If the Company changes the domain name, this will apply to the new domain name as well.).
• (4) “Subscription contract” refers to a contract based on the Terms formed between the Company and the user related to the Service.
• (5) “Registration information” refers to user information provided to the Company by the user during registration for and use of the Service.
• (6) “Applicant” refers an individual who wishes to use the Service, and submits or intends to submit a registration application.
• (7) “User” refers to applicants the Company has approved as users of the Service based on the provisions of Article 4 (Plus Member ID Registration) and Article 5 (Registration for the Service).
• (8) “Content” refers to text, images, videos, audio, and other data.
• (9) “Posted content” refers to content uploaded to the Service by users.
• (10) “Intellectual property rights” refers to copyright, patent rights, utility model rights, design rights, trademarks, and all other intellectual property rights (including the right to obtain said rights, or to file an application to register said rights).
• (11) “Personal information” refers to personal information as defined by Article 2 Paragraph 1 of the Act on the Protection of Personal Information.

Article 2 (Application)

• 1. The purpose of the Terms is to define the conditions for provision of the Service and the rights relationship between the Company and users regarding use of the Service, and they are applicable to any and all relations between users and the Company associated with using the Service.
• 2. 2. The conditions for use of the Service listed by the Company on the App or the Website etc., also constitute a part of the Terms. If there is a discrepancy between the contents of the Terms and said conditions, etc., the Terms will override them unless there are special reservations in the conditions, etc.

Article 3 (Changing the Contents of the Terms, etc.)

• 1. The Company may change the contents of the Terms or usage fees for the Service, etc. (hereinafter, “contents of the Terms, etc.”) if the Company decides there are grounds to do so, such as changes in the Service's circumstances or the socioeconomic conditions, amendments to taxes or laws, or any other changes in conditions, etc.
• 2. If the Company changes the contents of the Terms, etc., the Company will announce the updated contents of the Terms, etc., by notifying users via the App, the Website, or other methods defined by the Company. The updated contents of the Terms, etc., will be applicable from the date of applicability defined at the time of the announcement.

Article 4 (Plus Member ID Registration)

• 1. Applicants to the Service may apply for user registration (described in the following paragraph) by agreeing to obey the Terms and providing registration information to the Company via the established methods.
• 2. Before user registration per the previous paragraph, please register for Plus Member ID (hereinafter, “PID”), which is owned and operated by Fanplus Inc., a member of the Company's corporate group. Before registering, please read the Plus Member ID and Linking Service Terms of Service carefully.

Article 5 (Registration for the Service)

• 1. Applicants are responsible for deciding their own user ID and password (hereinafter, “account”) for the Service.
• 2. The Company will approve or deny the applicant's registration based on the criteria listed in Paragraph 4 of this article, and if the Company approves registration, the applicant will be notified via the methods established by the Company. The applicant's user registration is completed when the Company notifies them to that effect as described in this paragraph.
• 3. When registration is completed per the previous paragraph, a subscription contract based on the Terms is established between the user and the Company. At this point, the user will be able to access the Service in accordance with the Terms.
• 4. If any of the following items apply to the applicant, the Company may deny registration for the Service, and it is not obliged to disclose the reason.
  • (1) The registration information provided to the Company, in whole or in part, contains false information, errors, or omissions.
  • (2) The applicant is a minor, adult ward, or a person under conservatorship or assistance, and does not have the permission, etc., of their legal representative, guardian, conservator, or assistant.
  • (3) The Company determines that the applicant or equivalent entity is an organized crime group, organized crime-affiliated business, racketeer, equivalent entity, or a member of such (collectively, “anti-social forces”), or is associated with a corporation, etc., materially involved in the operations of an anti-social force.
  • (4) The Company determines that the applicant has any interaction or involvement with anti-social forces, including cooperation with or participation in the support, operation, or management of an anti-social force by providing funding or other such acts.
  • (5) The applicant previously breached a contract, including subscription contracts, formed with the Company, or the Company reasonably determines that they are associated with such an individual based on reasonable grounds.
  • (6) The applicant has engaged in any of the acts described in Article 20 (Prohibited Acts), or the Company judges they are likely to do so.
  • (7) The applicant has been subject to the measures described in Article 22 (Suspension or Termination of Use by the Company) in the past.
  • (8) Any other circumstances in addition to the above in which the Company judges the registration information to be unsuitable.
• 5. The user is personally responsible for the security of their account associated with the Service, and must not loan, transfer, sell, or otherwise allow it to be accessed by a third party.
• 6. If a user determines that their account is likely to interfere with provision of the Service by the Company, including cases in which the user discovers a third party is using their account illegally, the user must report it to the Company immediately.
• 7. The Company may consider any use of the Service by an account to be the actions of the user associated with the account.
• 8. Liability for damages arising from improper management of an account, egregious error during use, or use by a third party, etc., will be the responsibility of the user associated with the account, and the Company is not liable except in cases of intentional actions or negligence on the part of the Company.

Article 6 (Notifications from the Company, Registration Information Updates, etc., by the User)

• 1. Notifications to users from the Company concerning the Service are performed by making announcements in the App and on the Website, sending notifications to the contact information provided by the user in their registration information (including email address) , or other methods established by the Company, and these notifications will be considered to have been received by users at the time that they typically should have arrived unless there are special provisions in the Terms.
• 2. If the user's registration information changes, they must report the changes in registration information to the Company via the established methods without delay.
• 3. If a user or a third party suffers damages or losses because the user failed to make the notification described in the previous paragraph, the Company is not liable except in cases of intentional action or negligence on the part of the Company.
• 4. The Company may ask that the user to provide additional information to confirm the registration information is true, and the user will agree to this in advance.

Article 7 (Provision of the Service)

• 1. The purpose of the Service is to enable users to enjoy private messaging between artists and fans in a chat format. For more details on the contents and functions of the Service, please see the FAQ in the App, on the Website, or on other web pages associated with the Service.
• 2. The user can start using the Service by buying access tickets for individual artists who use the Service using the payment methods listed in Paragraph 7 of this article. “Artist access tickets” are a monthly subscription product billed automatically each month.
• 3. If you wish to subscribe to another artist, you can subscribe by buying an “artist access ticket.”
• 4. You cannot change the subscription to another artist.
• 5. Please note in advance that the Company will not refund “artist access tickets” once purchased, except when no messages have been sent by the artist for at least 30 days.
• 6. At its own discretion, the Company may add, change, or remove the Service domain, contents, or features, etc., at any time without advance notice.
• 7. Payment and settlement of accounts related to use of the Service are performed using the payment processing system provided by the App Store or your telecommunications carrier.
• 8. The Service may include services which use APIs, OSSs, and/or libraries provided by third parties (hereinafter, “third-party APIs, etc.”). The user understands and agrees in advance that the Service may become inaccessible in whole or in part due to changes in the Service caused by specifications changes, suspension, or discontinuation of third-party APIs, etc.

Article 8 (App License)

Users must use the App to access the Service. Users can download and install the App from the App Store or Google Play, etc., free of charge.

Article 9 (Service Usage Fees)

The usage fees for the Service are as shown in the App and on the Website. The Company may change the usage fees for the Service based on the provisions of Article 3 (Changing the Contents of the Terms, etc.).

Article 10 (Late Payment Fees)

If the user does not pay usage fees for the Service by the established due date, the user must pay a late payment fee to the Company with an annual percentage rate of 14.6%.

Article 11 (Devices, Telecommunications Connections)

• 1. The user is responsible for the maintenance, upkeep, and other related expenses associated with their devices and the telecommunications connection used to access the App with their devices.
• 2. The user is responsible for all telecommunications costs required to access the Service.

Article 12 (Personal Information Management)

The Company recognizes the importance of personal information protection, and has established the following privacy policy.
The Company's privacy policy is posted here

Article 13 (Intellectual Property Rights for the Service)

All intellectual property rights associated with the App, the Website, and other tangible or intangible components of the Service (including software, databases, icons, images, text, associated documentation such as manuals, and all other content, but excluding posted content) belong to the Company or its licensees.

Article 14 (Intellectual Property Rights and Rules for Posted Content)

• 1. Intellectual property rights accrued by posted content belong to the user or third party who created the posted content.
• 2. The user grants the worldwide, perpetual, royalty-free, and irrevocable right for the Company to use (including secondary usage) posted content for the following purposes.
  • (1) Investigation of activity which violates the Terms
  • (2) Promotion of the Service
  • (3) Maintenance of and improvements to the Service
  • (4) Planning and operation of the Service, and new development
• 3. Users will not exercise moral rights regarding use by the Company as defined in the previous paragraph.
• 4. If posted content contains the intellectual property of a third party other than the user, the user will obtain the permission to post the posted content from the third party.
• 5. The user must not include any of the following in posted content.
  • (1) Content that defames the Company or another user
  • (2) Content that is discriminatory, prejudiced, racist, hateful, or harassing against an individual or group, or assists infringement of rights
  • (3) Content that directly portrays sexually stimulating acts
  • (4) Content that is violent or threatening, or assists violent or threatening acts against another individual
  • (5) Content that infringes on the intellectual property rights, likeness rights, privacy rights, or other rights of a third party
  • (6) Content that is fraudulent, misleading, or deceptive, or leads to equivalent misunderstandings
  • (7) Content that contains computer viruses
  • (8) Content that violates public order and morality
  • (9) Content that violates the law or assists violations
  • (10) Any content in addition to the items above that the Company reasonably judges to be inappropriate in light of the purpose of the Service on reasonable grounds
• 6. The Company may edit, delete, or otherwise modify posted content to the extent necessary to provide the Service smoothly, and build, improve, and maintain, etc., the Company's systems.
• 7. If the Company reasonably judges that posted content violates Paragraph 4 or Paragraph 5 of this Article, or any other provisions of the Terms on reasonable grounds, the posted content may be deleted without advance notice.

Article 15 (Warranty Disclaimer for the Service and the App)

• 1. The Company does not guarantee that the Service or the App will conform to any specific purpose of use or produce any specific results.
• 2. The Company does not guarantee that the Service or the App can be accessed properly outside of Japan.
• 3. The Company does not guarantee the ability to use the Service or the App satisfactorily with any OS, web browser, or app version on the user's device, and is not obliged to test behavior or make improvements to provide such a guarantee. Additionally, the Company does not guarantee the absence of bugs in the Service or the App when using it outside of the recommended specifications or operating environment for the Service or the App, or due to failure to perform version updates for the OS, web browser, or App.
• 4. The Company does not guarantee that the Service or the App will not experience interruptions, outages, or faults.
• 5. While the Company makes its best efforts to ensure there are no bugs, etc., the Service and the App are provided “as-is,” and the Company does not guarantee the absence of bugs or defects in the Service or the App.

Article 16 (Compensation for Damages, Injunctions)

If the user engages in activity that violates the Terms, the Company may impose an injunction on this activity. If the user causes damages to the Company or a third party through such activity, they are liable for compensation of those damages.

Article 17 (Disclaimer and Limitation of the Company's Liability)

The Company assumes liability for the Service only within a limited extent in accordance with the provisions of the Terms. The Company assumes no liability for any matters not guaranteed in the provisions of the Terms, matters it has stated it assumes no liability for, or matters for which a user is responsible. However, if damages occur, this does not apply in cases of intentional action or negligence on the part of the Company.

Article 18 (Suspension of the Service)

• 1. The Company may temporarily suspend the Service to perform maintenance, etc., at regular intervals or when necessary.
• 2. If the Service is suspended, the Company will notify the user to that effect in advance. However, in an emergency, the Company may suspend the Service without advance notice, notifying the user promptly after the fact.
• 3. In addition to the provisions of Paragraph 1, the Company may temporarily suspend the Service if it judges that continuation of the Service is likely to cause serious consequences to users due to interference by a third party, etc., or due to other unavoidable grounds.

Article 19 (Discontinuation of the Service)

• 1. The Company may discontinue the Service in whole or in part at any time.
• 2. If the Service is discontinued in whole or in part, the Company will notify users at least 1 month in advance.
• 3. Notwithstanding the two previous paragraphs, if the Company judges that continued operation of the Service is unfeasible due to the activity status of artists or other circumstances, the Company may discontinue the Service after notifying users in advance. In this case, the Company will not refund any monthly membership fees or paid content fees, etc., that have already been paid by users.

Section 20 (Prohibited Acts)

Users must not engage in any of the following acts when using the Service.

• (1) Violation of the law or the Terms, or acts likely to do so
• (2) Violation of public order and morality
• (3) Infringement of the intellectual property rights, likeness rights, privacy rights, reputation, or other rights of a third party
• (4) Defamation of the Company or other users
• (5) Illegally or illegitimately accessing, obtaining, or manipulating the account, personal information, or other data of users, and any equivalent acts
• (6) Following another user against their will, stalking
• (7) Impersonation of another user by using or acquiring another account, etc., or illegitimately creating the pretense of a relationship with another user
• (8) Use of bugs or errors in the Service
• (9) Interfering with provision of the Service, or acts likely to do so
• (10) Entering false information during user registration
• (11) Unauthorized access to the App or to other hardware and software which compose the Service, hacking, causing an excessive load, and other acts that interfere with the systems used to provide the Service
• (12) Reverse engineering of the App or other software which composes the Service, attempting to acquire the source code, or any other analysis of the systems used to provide the Service
• (13) In addition to the items above, any other acts that the Company reasonably judges to be inappropriate for a user of the Service on reasonable grounds

Article 21 (Term of Validity for Subscription Contracts)

The term of validity for a subscription contract is automatically extended every month counting from the date of registration for the Service as defined in Article 5 (Registration for the Service), and continuing until the expiration date of the subscription in accordance with the procedures for the cancellation of subscriptions to the Service as described in Article 23 (Termination of the Subscription Contract by the User).

Article 22 (Suspension or Termination of Use by the Company)

• 1. If any of the following are applicable to the user, the Company may suspend use of the Service without advance notice to the user, and may also terminate their subscription in whole or in part.
  • (1) The user has engaged in acts which may potentially interfere with the Company's business.
  • (2) The user has violated laws, regulations, or other rules, etc., or breached the Terms or a subscription contract.
  • (3) The user is subject to seizure or provisional seizure of valuable assets, a provisional disposition, tax delinquency disposition, or other disposition by public authorities, or the user has filed for commencement of civil rehabilitation proceedings, or is subject to such a filing.
  • (4) It is discovered that the user is unable to receive their credit card issuer's (including the App Store payment system) approval for payments, or there are suspicions of illegitimate use
  • (5) The Company has reasonably judged on logical grounds that it is justified based on the provisions of Article 5 (Registration for the Service), Paragraph 2 and Article 20 (Prohibited Acts).
• 2. In addition to the provisions of the previous paragraph, when grounds attributable to the user arise which make continued provision of the Service to the user untenable and the Company demands corrective action, the Company may terminate the subscription contract in whole or in part if the user does not take corrective action within 14 days of the demand.

Article 23 (Termination of the Subscription Contract by the User)

• 1. The user may prospectively terminate a subscription contract at any time.
• 2. After the user terminates a subscription contract, the Company is not obligated to refund any user fees received before the termination date, and the user is not exempt from payment of user fees which have already accrued.
• 3. When the user terminates a subscription contract, if the user was using the Service with an auto-renewing subscription provided by the App Store, the automatic subscription renewal will not end unless the user cancels the auto-renewing subscription on the App Store. If the user wishes to cancel an auto-renewing subscription, the user is responsible for canceling the auto-renewing subscription on the App Store.
• 4. After the user completes the contract termination process, they may continue accessing the Service until the contract termination date.

Article 24 (Subscription Contract Expiration Procedures)

• 1. When a subscription contract expires, the user must stop use of the Service immediately, regardless of the reason for expiration.
• 2. When a subscription contract expires, the Company may delete the user's registration information and other data associated with the user.
• 3. The Company is not liable for any losses incurred by the user caused by deletion of the user's data in accordance with the provisions of this article.
• 4. After the expiration of a subscription contract, the provisions of Article 9 (Service Usage Fees), Article 10 (Late Payment Fees), Article 12 (Personal Information Management), Article 13 (Intellectual Property Rights for the Service), Article 14 (Intellectual Property Rights and Rules for Posted Content), Article 15 (Warranty Disclaimer for the Service and App), Article 16 (Compensation for Damages, Injunctions), Article 17 (Disclaimer and Limitation of the Company's Liability), this article, Article 26 (Separability), Article 27 (Force Majeure), Article 28 (Exclusion of Anti-social Forces), and Article 30 (Governing Law and Jurisdiction) will remain in effect.

Article 25 (Transfer of Status, etc., Under the Subscription Contract)

• 1. Users may not assign their status under the subscription contract to a third party, or transfer, assign, or offer as collateral their rights and obligations under the subscription contract without the advance written consent (including electronically) of the Company.
• 2. If the Company transfers the business associated with the Service to another company, following the transfer of business, the Company may transfer its status under the subscription contract, its rights and obligations under the Terms, and registration information and other information associated with users to the assignee of the business transfer. Transfer of business as provided for in this paragraph includes corporate separation and all other scenarios in which the business is transferred.

Article 26 (Separability)

If any of the provisions of the Terms, in whole or in part, is judged to be void or unenforceable under the Consumer Contract Act, the remaining provisions of the Terms, or the remainder of provisions found to be partially void or unenforceable, will remain in full effect.

Article 27 (Force Majeure)

The Company is not liable for any damages or losses suffered by users if fulfillment of the Service is prevented by forces beyond control, including natural disasters (including but not limited to typhoon, tsunami, earthquake, storm and flood damage, lightning strike, or salt damage), fires, infectious diseases, communicable illnesses, epidemics, cyber-attacks, pollution, warfare, riots, insurrection, terrorism, labor strikes, the enactment, revision, or abolition of laws or regulations; orders and dispositions by public authorities or other government actions, labor disputes, or accidents involving transport or telecommunications, etc.

Article 28 (Exclusion of Anti-social Forces)

• 1. The user affirms the following facts to the Company.
  • (1) They, or their officers or equivalent individuals, are not an anti-social force, do not associate with corporations, etc., materially involved in the operation of an anti-social force, and will not fall under either category in the future
  • (2) They do not provide funding or facilities, etc., to any anti-social force, and will not allow an anti-social to enter into and fulfill a subscription contract in their name
  • (3) They will not engage in any of the following acts, either personally or via a third party.
    • ① Use of threating language or violence against the Company or other users
    • ② Use of deception or force to interfere with the business of the Company or other users, or to damage their reputation
• 2. If the user violates the provisions of the previous paragraph, the Company may immediately cancel the subscription contract in its entirety without any notice. In this case, the Company is not liable for compensating damages suffered by the user due to this cancellation.

Article 29 (Consultation)

If objections or questions regarding the interpretation of the Terms or matters not provided for in the Terms arise, the Company will consult with the user in good faith, and work toward a smooth resolution.

Article 30 (Governing Law and Jurisdiction)

The provisions of the Terms and subscription contracts are governed by the law of Japan, and in any disputes between users and the Company arising from or relating to the Service, the App, the Terms, or subscription contracts, the Tokyo District Court will be the exclusive court of jurisdiction in the first instance.