Cancelling Your Membership
- Please tell me about withdrawing from the service.
If you withdraw from ""bubble for JAPAN"", you will no longer be able to use the service.
Please be sure to check the following before proceeding.
Important notes
- Once you withdraw, you cannot restore chat rooms or transfer your subscription date.
- Please make sure you have canceled your subscription ticket before withdrawing.
>> Q. Please tell me about canceling a subscription ticket.
- Even if you have a remaining validity period for your subscription ticket, we cannot provide a partial refund or cancel the payment.
●How to withdraw
Within the ""bubble for JAPAN"" app, tap the "":"" button > top right settings button > Other > ""Withdraw"".
You can only withdraw from the ""bubble for JAPAN"" app.
If you have not purchased a subscription ticket, having a ""bubble for JAPAN"" account is free.
If you plan to resume your subscription in the future, please only cancel your subscription ticket and do not withdraw.
Other【 Cancelling Your Membership 】Questions
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Q.
Please tell me about canceling a subscription ticket.
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Q.
Will I get a prorated refund if I cancel my subscription midway?
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Q.
I canceled my ticket, but I am still being charged.
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Q.
I canceled my ticket but still received a message.
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Q.
My ticket has expired, but I am still receiving messages.
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Q.
My subscription expired even though I did not cancel it.
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Q.
I received a notification about automatic cancellation. What should I do?
If the examples above don't solve your issue, please contact us below.