Cancelling Your Membership

Will I get a prorated refund if I cancel my subscription midway?

No, we do not offer prorated refunds.

If you cancel your subscription while the ticket is still valid, you can continue to use the service for the remainder of the current billing cycle. After the renewal date, the service will expire and billing will stop.

Other【 Cancelling Your Membership 】Questions

• Q.
  Please tell me about canceling a subscription ticket.
• Q.
  I canceled my ticket, but I am still being charged.
• Q.
  I canceled my ticket but still received a message.
• Q.
  My ticket has expired, but I am still receiving messages.
• Q.
  I received a message after my ticket expired.
• Q.
  My subscription expired even though I did not cancel it.
• Q.
  I received a notification about automatic cancellation. What should I do?
• Q.
  Please tell me about withdrawing from the service.

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