Chat Rooms

How do I send replies? What should I be aware of when doing so?

If you have subscribed to messages from a specific artist with a valid ticket, you may sent a reply to any message from the artist.

● Format
Your reply can only contain text (including emojis) and stamps.
* You cannot send files such as images or audio files.

● Number of replies
You can reply to a message from an artist up to 5 times since the last message was sent.（For subscriptions purchased through an app store, the limit is up to 3 replies.）
*You cannot send messages beyond the allowed limit.

Seven days after the artist’s last message is sent, you will be able to send another 5 (or 3) replies.

● Number of characters
The number of characters you can include in your reply to an artist will increase based on the number of days you have continued your subscription.
» Click here for details

● Prohibited acts and precautions when creating replies
The following items are prohibited when replying to artists.

・ Sexual symbols, remarks, or abusive language
・ Postings that defame the artist or a third party
・ Slander based on unsubstantiated information
・ Symbols or statements that cause fear or anxiety
・ Postings that depict or allude to images that are disgusting or offensive from a general perspective
・ Continuously sending the same or similar content
・ Postings that are intended to incite or assist in the commission of a crime
・ Postings that include personally identifying information, including your own
・ Any other content prohibited by law

In the event of prosecution brought by an artist or an agent of an artist, the company may provide user information to the relevant authorities in accordance with the law.

» Click here for Terms of Service

Other【 Chat Rooms 】Questions

• Q.
  Can I set different nicknames for different artists?
• Q.
  How do I count the number of displayed artists subscription days?
• Q.
  When will the artist send messages?
• Q.
  Can I have a 1:1 chat with an artist?
• Q.
  What is a quote reply?
• Q.
  Can I create group chat rooms?
• Q.
  I am unable to send replies to artists.
• Q.
  Is there a character limit for replies?
• Q.
  Can artists view replies?
• Q.
  Can I retract my reply?
• Q.
  I am unable to receive messages.
• Q.
  Can I translate messages sent by artists?
• Q.
  Can I view messages sent by artists before I purchased my ticket?
• Q.
  Can messages be re-sent?
• Q.
  Can received messages be restored?
• Q.
  Can I delete messages I've received?
• Q.
  Can chat rooms be deleted?
• Q.
  When will my changed nickname be updated?
• Q.
  When will I receive special messages?
• Q.
  How can I participate in votes?
• Q.
  Can I check the results of votes?

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