Payment Methods

How do I check my current payment status?

Please confirm using the methods below:

●For credit card payments
Please check your credit card statement.
The billing source name will be listed as ""bubble for JAPAN.""

●For carrier payments
Please check through your contracted mobile carrier's website:

For docomo users:
https://smt.docomo.ne.jp/
・ Log in to d-menu
・ Proceed to My Menu
・ Select ""Recurring billing list / Usage history"" under ""Recurring billing list""

For au users:
https://id.auone.jp/
・ Access the au ID member information site
・ Tap the [MENU] icon in the upper-right corner
*Note: On a PC, click [au Simple Payment] on the right side of the screen.
・ Tap [Registered Services] under the ""au Simple Payment"" section

For SoftBank users:
https://www.softbank.jp/mobile/support/
・ Log in to My SoftBank
・ Tap ""Consolidated Payment"" at the top of the screen
*When operating from your contracted smartphone, please turn off Wi-Fi for automatic login.
・ Tap ""Registered Services""

If you are unsure about how to proceed or how to confirm, please contact your mobile carrier.

●For application store payments:

For App Store payments:
1. Open ""Settings"" on your device and tap your Apple ID name.
2. Tap ""Subscriptions.""
3. Tap 'bubble for JAPAN' to check your subscription details.

For Google Play payments:
1. Open the Google Play app.
2. Tap the profile icon in the upper-right corner.
3. Tap [Payments & Subscriptions] > [Subscriptions].
4. Tap 'bubble for JAPAN' to check your subscription details.

For instructions, please refer to the help sections of your respective stores, or contact the App Store or Google Play for assistance.

Other【 Payment Methods 】Questions

• Q.
  What payment methods are there?
• Q.
  What is the price of the subscription ticket?
• Q.
  How does the payment system work?
• Q.
  What are the billing and renewal dates?
• Q.
  Do I have to arrange to pay each month?
• Q.
  Which credit cards can I use?
• Q.
  Can I use a debit card or LINE Pay?
• Q.
  Is it possible to pay in convenience stores or with cash?
• Q.
  I encountered an error when paying by credit card.
• Q.
  I want to pay with direct carrier billing, but I can't select that option.
• Q.
  Can I check or change my registered credit card information?
• Q.
  What is the price of subscription tickets for FC members?
• Q.
  I am a Fanclub member but I cannot purchase at the FC member price.
• Q.
  I have resigned from the Fanclub. Until when does the FC member price apply?
• Q.
  Are there any differences in the services provided based on the payment method?
• Q.
  How will the charges appear on my credit card statement?
• Q.
  I completed my payment, but I want to cancel.
• Q.
  [Web Payment] There are duplicate payments every month.

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