Payment Methods
- I encountered an error when paying by credit card.
This support desk cannot investigate or respond to detailed error descriptions.
Please check the following:
●Check for Input Errors
Ensure that the card number, expiration date (MM/YY), and/or security code are correctly entered in half-width characters.
●Verify Card Eligibility
Confirm the spending limit and expiration date.
●Ensure the Card Is Not Rechargeable
We accept only cards from [VISA / Master / JCB / AMEX / Diners].
Rechargeable cards, such as debit, prepaid, and bundle cards, are not guaranteed to work. Please refrain from using rechargeable cards.
●Use the Recommended Environment
Please use on of the standard web browsers (Safari/Chrome).
In-app browsers (e.g., Yahoo! JAPAN app/Google app) are not guaranteed to work.
» Click here for Recommended environments
Please contact your credit card company to verify the validity of your card if the problem persists.
Other【 Payment Methods 】Questions
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Q.
What payment methods are there?
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Q.
What is the price of the subscription ticket?
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Q.
How does the payment system work?
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Q.
What are the billing and renewal dates?
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Q.
Do I have to arrange to pay each month?
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Q.
Which credit cards can I use?
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Q.
Can I use a debit card or LINE Pay?
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Q.
Is it possible to pay in convenience stores or with cash?
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Q.
I want to pay with direct carrier billing, but I can't select that option.
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Q.
Can I check or change my registered credit card information?
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Q.
What is the price of subscription tickets for FC members?
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Q.
I am a Fanclub member but I cannot purchase at the FC member price.
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Q.
I have resigned from the Fanclub. Until when does the FC member price apply?
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Q.
Are there any differences in the services provided based on the payment method?
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Q.
How will the charges appear on my credit card statement?
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Q.
I completed my payment, but I want to cancel.
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Q.
[Web Payment] There are duplicate payments every month.
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Q.
How do I check my current payment status?
If the examples above don't solve your issue, please contact us below.