Payment Methods

I encountered an error when paying by credit card.

This support desk cannot investigate or respond to detailed error descriptions.
Please check the following:

●Check for Input Errors
Ensure that the card number, expiration date (MM/YY), and/or security code are correctly entered in half-width characters.

●Verify Card Eligibility

Confirm the spending limit and expiration date.

●Ensure the Card Is Not Rechargeable
We accept only cards from [VISA / Master / JCB / AMEX / Diners].

Rechargeable cards, such as debit, prepaid, and bundle cards, are not guaranteed to work. Please refrain from using rechargeable cards.

●Use the Recommended Environment
Please use on of the standard web browsers (Safari/Chrome).

In-app browsers (e.g., Yahoo! JAPAN app/Google app) are not guaranteed to work.
» Click here for Recommended environments

Please contact your credit card company to verify the validity of your card if the problem persists.

Other【 Payment Methods 】Questions

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If the examples above don't solve your issue, please contact us below.

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