Frequently Asked Questions

I am a Fanclub member but I cannot purchase at the FC member price.

To be eligible for the FC member price, you must meet the following conditions and be registered accordingly:

●Membership in an artist fan club or fan site operated by Fanplus Inc.
●Registration for ""bubble for JAPAN""
●Payment made on the ""bubble for JAPAN"" website
⇒ You must be registered with the same Plus member ID for both.

Cases where discounts do not apply:
× Registered with different Plus member IDs for each
× Either the fan club or fan site does not have a Plus Member ID
× Purchases made through in-app payments


＜Attention＞
・ Subscription ticket sales at the FC member price may not be available depending on the artist.
・ Discount conditions are subject to change without notice. Please be aware of this in advance.
・ This support desk cannot verify your registration status with fan clubs or fan sites.
Please contact the support desk of the fan club you are registered with in case of uncertainty.

Other【 Frequently Asked Questions 】Questions

• Q.
  Where can I check the tickets I’m subscribed to?
• Q.
  Can I transfer my subscription to a different Plus member ID?
• Q.
  Can I still access my old chat rooms after my ticket expires?
• Q.
  Will my subscription days reset when my ticket expires?

Back