Transferring Your Data

Can I still access my old chat rooms after my ticket expires?

If you log in and pay with the same account (Plus member ID/email address) after your ticket expires, any message received or replies sent before the ticket expired will be restored.

How to restore messages:
Tap the “:” button in the relevant artist's chat room. > Click the settings button in the lower right corner. > Go to Chat Room Settings and select “Load Chat History.”

＜Note＞
- If you have canceled your subscription, you will not be able to recover your account, even if you log in or pay with the same account.
- Note that any messages the artist sent after your ticket expired cannot be resent.

Other【 Transferring Your Data 】Questions

• Q.
  Will uninstalling the app reset my subscription days?
• Q.
  Will my subscription days reset when my ticket expires?
• Q.
  If I delete a chat room, will I still be able to see my chat history?
• Q.
  If I cancel my membership, will I still be able to access my chat history?
• Q.
  I withdrew from the service, but if I pay again, can I keep my subscription days?

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