Content
- 【iPhone】I can't download photos or videos sent by artists.
To download and save photos or videos sent by an artist, you must allow the app permission to access your photos in your device settings.
Please check and update your settings using the following steps:
● How to Change Settings
Device settings > Apps > bubble for JAPAN > Photos > Change to "Full Access"
* The displayed settings may differ depending on version.
Please ask your phone company or store for details regarding settings.
Other【 Content 】Questions
-
Q.
What are the recommended operating environments?
-
Q.
[iPhone] I can't hear a voice message from an artist.
-
Q.
[Android] I can't hear a voice message from an artist.
-
Q.
Images and videos sent by artists are not displayed.
-
Q.
Can I save content (photos, videos, audio) sent by artists?
-
Q.
How can I view all the content (photos, videos, audio) submitted by an artist in one place?
-
Q.
Where can I view content (photos, videos, audio) saved from the app?
-
Q.
Can I save the artist's profile image and background photo?
-
Q.
Can I share/distribute messages and images?
-
Q.
Is it ok to edit messages or images myself?
-
Q.
I accidentally took a screenshot.
-
Q.
Please tell me about copyright.
-
Q.
I saw something that violates the terms of service. Can I report it?
If the examples above don't solve your issue, please contact us below.