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【iPhone】I can't download photos or videos sent by artists.

To download and save photos or videos sent by an artist, you must allow the app permission to access your photos in your device settings.

Please check and update your settings using the following steps:

● How to Change Settings
Device settings > Apps > bubble for JAPAN > Photos > Change to "Full Access"

* The displayed settings may differ depending on version.
Please ask your phone company or store for details regarding settings.

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