Frequently Asked Questions

Will my chat history be deleted if I uninstall the application?

Unless you cancel your membership, your chat history will not be deleted by simply uninstalling the application.

After reinstalling the application, please login again with the same valid account (=Plus member ID/email address).
After logging in, you can restore your messages by following the instructions below.

How to restore messages
Tap the ":" button in the chat room of the corresponding artist>tap the settings button in the lower right corner>chat room setting "load chat history"

Other【 Frequently Asked Questions 】Questions

• Q.
  When will I receive special messages?
• Q.
  When will the artist send messages?
• Q.
  I have made a payment, but am unable to verify my subscription ticket.
• Q.
  How do I change my payment method?

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