Transferring Your Data
- Will my chat history be deleted if I uninstall the application?
Unless you cancel your membership, your chat history will not be deleted by simply uninstalling the application.
After reinstalling the application, please login again with the same valid account (=Plus member ID/email address).
After logging in, you can restore your messages by following the instructions below.
How to restore messages
Tap the ":" button in the chat room of the corresponding artist>tap the settings button in the lower right corner>chat room setting "load chat history"
Other【 Transferring Your Data 】Questions
-
Q.
Will uninstalling the app reset my subscription days?
-
Q.
If I delete a chat room, will I still be able to see my chat history?
-
Q.
If I cancel my membership, will I still be able to access my chat history?
-
Q.
I withdrew from the service, but if I pay again, can I keep my subscription days?
If the examples above don't solve your issue, please contact us below.